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Privacy
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San Jose Credit Union respects the privacy of all our members. We are committed to providing you with financial services that meet your needs. We recognize that keeping your financial information secure is one of our most important responsibilities. This policy describes how SJCU collects and uses your confidential information “nonpublic personal information” and how we maintain the confidentiality of such information.
If you have any questions about this policy, please contact us at (408) 294-8800 or (866) 367-6328.
Member Information We Collect:
We collect nonpublic personal information about you from the following sources:
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Information we receive from you on applications or other forms;
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Information about your transactions with us, our affiliates, or others;
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Information we receive from a consumer reporting agency or other data compilation firms; and
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Information you provide through our home banking service or Web site.
Information We Share
We may disclose all or some of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.
Information about Former Members
If you decide to end your relationship with San Jose Credit Union we will not share information we have collected about you, except as may be permitted or required by law.
How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We also use technological means (such as backup files, virus detection, firewalls, and other computer software and hardware) to protect against unauthorized access or alterations of member data.
To fill out the opt out form, click here. The form contains instructions on how to submit it.
